Company revolutionizing cyber security with its patented next generation of technology – join a fast-growing cyber security company with a unique and compelling value proposition with an addressable market worth billions.


Responsibilities:


– Be involved in pre-sales and post-sale calls together with sales to understand customer requirements and prepare for customer onboarding.
– Manage accounts and create various processes for customer onboarding, ongoing customer satisfaction, and ongoing review of customer results.
– Work together with professional services to deliver the best possible solution to our customers both in pre and post sales.
– Provide developers with customers’ feedback to help identify potential new features or products


Requirements:
– At least 3 years experience in technical account management role dealing with international large enterprises.
– Proven technical background in networking, DDoS, or other relevant cyber security or networking-related area.
– Comfortable working in a start-up environment
– Excellent English

In this hitecth company, as a member of the Field CISO team, the Security Specialist will be closely aligned with our Sales, Partners, and CSG Teams and will be the voice of the client-facing field to Security and vice versa.



This Includes


Ensure that we are prepared to engage with large accounts, including pre-and post-sale work
Ensure customers’ security questionnaires responses meet our SLAs (tiers 1-3), fine-tune the tiers’ processes, and ensure each tier has the capacity and resources to respond to the questionnaires
Maintain and improve our internal security knowledge bases for the Sales, Partners, and CSG Team
Attend meetings with large accounts on behalf of ’s Security Team
Work with the Product Team and help develop our security value proposition
Requirements


Strong background in security consulting/ senior security customer-facing role – a must
Experience with security certifications (SOC2, ISO)
Over 3 years of experience in customer-facing/tech support/sales team
SaaS/Cloud – advantage
Good understanding of enterprise security requirements
Exceptional English communication (oral/written)

This is an opportunity to join a fast-growing cyber security startup with an amazing product.
We are looking for a Head of Technical Services to lead our Professional Services, Technical Account, and Customer Success team.


You will be reporting to the Chief Executive Officer and be a part of the Leadership Team.


Responsibilities:
– Lead, recruit and manage a world-class customer-facing team with strong technical capabilities.
– Design and implement a Customer Success culture focused on execution, quality, mentorship, and open feedback.
– Lead global design and deployments of product installations.
– Support the Sales team in all their activities.



Requirements:


– 5+ years experience managing a team of Professional services/customer success/Pre-Sales/operations.
– 2+ years of hands-on technical experience and a good technical understanding of network topologies, protocols or other areas of cybersecurity.
– Excellent written and spoken English
– Proven leadership and management skills

In this UNICORN SaaS cyber startup, as a solution engineer, you will be the company’s customers center, and sales reps technical focal point throughout the sales process.


You will support end-to-end pre-sale processes including preparing and presenting demos, managing proofs-of-concept, and handling day to day technical issues, clarifications, and communicating with prospective customers.


You will be Architecting solutions to address customer’s business requirements



Requirements:
– At least 2 years of experience as a Solution Engineer / Pre-Sale Engineer (Or similar role with clients).
– Technical background- must (preferable in the cybersecurity and/or Cloud)

In this UNICORN SaaS cyber startup, you must be a technologist through and through, with the ability to manage end-to-end product solutions originating from customer use-cases: research, analyze, plan, approve, deliver, and more.
You will be in charge of defining our enterprise customers’ unique setup, planning and designing their solutions, API integrations, custom scripting, planning their security definitions, writing user guides, presentations, and more.


Requirements:
– Experience (and loving) working with customers – a must
– Software development experience – highly desired
– Deep understanding of IT security and cloud – highly desired

Looking for candidates to join our Technical Customer Success team.
The role takes part in company projects and interfaces with company clients.
· 3+ years of experience in Technical Support/Technical Tiers
· Experience in Networking: firewalls, network protocols, and complex infrastructures
· Experience working with developer’s environment, troubleshooting and resolving issues
· Great customer service approach and people skills – leadership and collaboration
· Problem-solving skills with high attention to detail
· Significant experience with Linux & Windows operating systems
· Quick learner, motivated, and team player
· Curious, creative, assertive
· Tech-savvy, ability to manage and prioritize multiple investigations
· English proficiency (spoken and written): Ability to communicate effectively with customers via email, chat, or phone
· Ability to travel up to 25%

Advantage
· Previously served in Unit 8200 or a similar technological unit
· B.Sc. in Computer Science, Engineering, or equivalent experience in software and/or a technologically relevant field
· Experience with Dockers/Kubernetes/Ansible
· Flexible to cover non-standard work hours as needed
· Passion for customer service and helping others!

We are a young innovative, fast-growing cybersecurity startup company with a groundbreaking product.


You will work closely with both R&D teams and customer services (success and support). This is a customer facing position with very high level of technical knowledge and experitse.


Requirements:


– 2+ years of experience with SW deployment and customer facing
– Deep understanding of Linux & bash
– Past experience as a System Administrator/IT in a mission critical environment
– Deep understanding of networks

Company revolutionizing cyber security with its patented next generation of technology that effectively eliminates one of the top three cyber security threats – DDoS risk. This opportunity is any professional’s dream job if you love both the technical and people – join a fast-growing cyber security company with a unique and compelling value proposition with an addressable market worth billions.


Responsibilities:


Troubleshooting complex technical problems and provide problem resolution management
Maintaining ongoing relationships with customers
Lead the planning, installation, and integration of product in diverse IT environments (virtual/physical, on-prem/public/hybrid)
Work with customers throughout a delivery project life cycle – architecture design (including HLD, LLD etc.), installation, configuration, documentation etc.
Deliver advanced professional services (such as customizations / training / expansions / configurations / optimizations)


Requirements:
A minimum of 4 years’ experience in Professional Services or similar positions with enterprise environments in the US and EU
Excellent English, both written and spoken
Hands-on experience in deploying, configuring, and troubleshooting software or networking equipment
An in-depth understanding of network and protocols