המשרות שלי

Professional services Expert

  • Professional services Expert
  • מיקום:

  • Do you enjoy solving complex technical problems?
    We’re a cyber startup looking for a Technical Support Engineer who understands the value of being customer-oriented, and someone who can actively deliver exceptional support services to our customer base.


    What you’ll do:
    – Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, and issue resolution and communication.
    – Serve as point of contact on customer escalations and ensure customer issues are resolved meticulously.
    – Provide product feedback and insights to the business and R&D teams.



    What you have
    – 5+ years of experience as a Technical Support Expert.
    – Hands-on technical experience and managing customers escalation.
    – Experience working in Linux environment.
    – Experience with networking LAN/WAN environments and protocols
    – Perfect English speaking/writing skills.

  • סוג משרה:
    מלאה 5 ימים בשבוע
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