Company revolutionizing cyber security with its patented next generation of technology that effectively eliminates one of the top three cyber security threats – DDoS risk. This opportunity is any professional’s dream job if you love both the technical and people – join a fast-growing cyber security company with a unique and compelling value proposition with an addressable market worth billions.
Responsibilities:
Troubleshooting complex technical problems and provide problem resolution management
Maintaining ongoing relationships with customers
Lead the planning, installation, and integration of product in diverse IT environments (virtual/physical, on-prem/public/hybrid)
Work with customers throughout a delivery project life cycle – architecture design (including HLD, LLD etc.), installation, configuration, documentation etc.
Deliver advanced professional services (such as customizations / training / expansions / configurations / optimizations)
Requirements:
A minimum of 4 years’ experience in Professional Services or similar positions with enterprise environments in the US and EU
Excellent English, both written and spoken
Hands-on experience in deploying, configuring, and troubleshooting software or networking equipment
An in-depth understanding of network and protocols