A global startup is looking for an IT Help Desk as a part of the global IT team, supporting 600+ internal users and responding to all Help Desk tickets in a Dynamic environment. Maintaining an active inventory of all IT assets, setting up new users, and assorted other IT related tasks.
– Provide 1st level support to all monday.com employees around the world.
– Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote.
– Provide basic network assistance LAN, Wireless, VPN.
– Configure, install and maintain all office technical equipment, including laptops, printers, monitors and other IT peripherals.
– 2+ years proven working experience in help desk and IT supporting in 100+ users
– High level of english
– Excellent ability to install, administer and troubleshoot computer hardware, software including Mac OS X
– Experience with G-suite / Microsoft Office 365