This is an opportunity to join a fast-growing cyber security startup with an amazing product.
We are looking for a Head of Technical Services to lead our Professional Services, Technical Account, and Customer Success team.


You will be reporting to the Chief Executive Officer and be a part of the Leadership Team.


Responsibilities:
– Lead, recruit and manage a world-class customer-facing team with strong technical capabilities.
– Design and implement a Customer Success culture focused on execution, quality, mentorship, and open feedback.
– Lead global design and deployments of product installations.
– Support the Sales team in all their activities.



Requirements:


– 5+ years experience managing a team of Professional services/customer success/Pre-Sales/operations.
– 2+ years of hands-on technical experience and a good technical understanding of network topologies, protocols or other areas of cybersecurity.
– Excellent written and spoken English
– Proven leadership and management skills